PC RETURN WORKFLOW
Separate PC return into target review, erasure, evidence, and handoff.
During an OS lifecycle transition or device refresh, review retention, operating authority, erasure method, and recipients of the result before return.
GUIDE
Review order before and after return
Define retention and authorityConfirm retained data, legal, contractual, and internal requirements, operating approval, and return conditions before starting.
Match the target to the inventoryConnect the asset record, device identifiers, user, location, and recipient to the same target.
Choose the method for current conditionsUse the current guide to review the media, device state, and reuse, return, or disposition policy.Review method selectionVerify and record the outcomeDo not rely on a completed label alone; keep the target, method, result, exceptions, and reviewer.Review the evidence modelClose the handoffConfirm the target delivered and the records shared with the recipient, preserving any exception or incomplete item.
Finalize the procedure around the return conditions
Organize target count, media, retention requirements, recipient, and required evidence before confirming the execution method.